Administrative Assistant NL/FR

Join a dynamic company and a super motivated and warm team for a positive professional experience with our job offer.

Let's start by getting to know each other…

The DNA of DM&S

DM&S is part of the IBGraf Group, whose mission is to assist economic players, regardless of their specificities, to have access to the best management software solutions offered by top publishers, enabling them to manage and steer their activities with peace of mind.

Thanks to our constant monitoring of the field, we identify the needs of tomorrow, detect the most effective solutions to meet them, and prepare our clients, our employees, and our company for this strategic shift.

Our strength is primarily our team of united collaborators, focused on their mission, who determine and implement the ideal computerized management solution for each unique case.

Each of our missions is conducted with respect for our values: Maturity & Vitality, Respect & Kindness, Business Expertise & Performance

Do you share our vision and priorities? Then this job might be for you.

What is expected of you?

Within the administrative team, we will ask you to:

• Provide telephone reception
• Receive customer requests and enter them into the ticketing system
• Schedule appointments for our employees
• Distribute requests to the relevant teams (helpdesk, sales...)
• Manage customer orders and be the point of contact with our suppliers
• Set up billing
• Ensure the monitoring of orders and invoicing

The qualities and skills we are absolutely looking for:

• Ideally, being a Dutch speaker or having a perfect command of Dutch
• To hold a degree related to the function
• To have a natural ease in telephone communication
• To be very thorough in the execution of your tasks
• Having the ability to prioritize tasks and manage peak periods
• To anticipate, ask the right questions, and effectively prepare the technicians' work
• Be comfortable with teamwork and collaboration
• To be customer-oriented and have good interpersonal skills

Additional assets that earn points:

• If you have knowledge of French or English, don't forget to mention it, it's important.
• Having prior experience in a similar role is a significant advantage.

Why is this job great?

Because it offers you the opportunity to thrive in a positive and motivating professional environment and to grow alongside our various projects. Far from being a monotonous and repetitive job, it will allow you to develop new skills and take on great challenges.
And then, because we must admit it, we are all really very nice!

What we offer you:

• A full-time permanent position
• An attractive and progressive salary package
• A balance between your professional life and your private life
• Access to many training programs
• Opportunity to benefit from telecommuting
• Ongoing assessment and support in your professional development
• Intense and relaxed moments to promote cohesion and team spirit